AI Receptionist for Plumbers
When a pipe bursts at midnight, a sewer backs up on a holiday, or a water heater fails on a cold morning, homeowners call every plumber on Google until someone answers. The first company that picks up books the job. Patrick answers on the first ring, 24 hours a day — identifies the emergency, dispatches your crew, and books the appointment before the homeowner dials your competitor.
Try it yourself — free
Don't take our word for it. Talk to Patrick.
Call the demo line, talk in your browser, or open a chat. Patrick answers immediately, runs a real plumbing intake flow, and books a service call — the same experience your leads get at 11 p.m. on a Sunday.
Dial from any phone. Tell Patrick you have a burst pipe — watch what he does next.
No phone, no install — click and speak from anywhere.
Chat in any language — no signup, opens right here.
The real problem
The homeowner with a burst pipe calls whoever answers first.
When water is pouring through a ceiling, no one waits until morning. They call every plumber on Google in order. The first one to answer sends a crew and earns the job — and the customer for life. The same is true for the drain that backs up on Christmas Eve, the water heater that fails on a cold January morning, or the slab leak that quietly runs up a water bill. Every unanswered call is a job your competitor is booking right now.
The platform
Plumbing answering service
Every feature was designed around the specific demands of plumbing intake: emergency identification, after-hours dispatch, service call booking, and the handoff to your job management software.
24/7 Emergency Answering
Answers every call on the first ring — burst pipes at midnight, sewer backups on holidays, water heater failures at 6 a.m. No plumbing lead is ever missed.
Emergency Job Routing
Identifies emergency calls by what the caller describes — flooding, no hot water, gas smell — and dispatches your on-call plumber immediately with the full details.
New Job Intake
Collects job type, property address, scope of work, and urgency — so your plumber arrives knowing exactly what they're walking into.
Emergency Dispatch
For flooding, burst pipes, and gas line issues: texts your on-call crew with the job address and details within seconds of the call — no delay, no voicemail.
Service Call Scheduling
Books non-emergency service calls in real time on your calendar. Sends reminders before the appointment to cut no-shows.
Drain & Sewer Intake
Asks the right questions for drain and sewer calls — location of blockage, symptoms, and history — so your technician brings the right equipment.
Missed-Call Text-Back
Sends an automatic text within seconds of a missed call — re-engaging the lead before they call the next plumber on their list.
Web Chat & WhatsApp
Runs the same intake flow on your website chat and WhatsApp — so leads who prefer to type get the same fast response as those who call.
Multi-Location Coverage
Handles calls across multiple service areas, routing each job to the right crew based on the job address and availability.
New vs. Returning Client Detection
Identifies repeat customers and routes them appropriately — not back through first-time intake.
CRM Handoff
Pushes lead details, job type, address, and urgency notes directly into ServiceTitan or Jobber — your plumber opens the job, not a blank form. (Plus plan)
Live Warm Transfer
Passes urgent calls directly to your on-call plumber right away — Patrick briefs them on the situation before the call connects.
Also included: referral source tracking, call recordings and transcripts, job urgency scoring, water heater and drain service intake flows, and a live dashboard showing every lead, job type, and response time.
How it works
Best Virtual Receptionist for Plumbers
Emergency Captured
Patrick answers on the first ring, day or night. He identifies the urgency immediately — a burst pipe, a flooding basement, a gas smell — and responds with the right tone and intake questions.
Job Scoped & Dispatched
He confirms the job type, property address, and immediate safety steps, texts your on-call plumber with the full details, and gets a crew moving — all within seconds of the call.
Crew Dispatched
For emergencies, Patrick dispatches immediately. For non-emergency jobs, he books the service call slot in your calendar and sends the customer a confirmation text with arrival details.
Lead in CRM
The full job — type, address, contact info, and urgency level — is pushed into ServiceTitan or Jobber. Your plumber opens the job with everything they need.
Patrick stops where your plumbing work begins. He dispatches the crew and files the job. Your CRM runs the rest.
Every plumbing service
One AI. Every type of plumbing job.
Patrick uses a different intake script for each type of plumbing service — because an emergency flood needs an immediate crew dispatch, a drain cleaning needs location and symptom questions, and a water heater install needs model and age details. He knows the difference.
Handles burst pipes, flooding, and water shut-off emergencies 24/7. Dispatches your on-call crew immediately with the full job details and property address.
Captures blockage location, symptoms, and history — so your technician brings the right equipment and isn't surprised on arrival.
Asks about the heater type, age, symptoms, and whether it's gas or electric — so the right technician with the right parts gets dispatched.
Identifies potential gas leak calls and escalates immediately to your on-call technician — with the address and safety status captured before the crew is sent.
Books installation appointments for faucets, toilets, and fixtures — collecting what's being installed and any existing issues before the visit.
Handles commercial property calls with the right questions — building type, tenant situation, and urgency — so your commercial team arrives prepared.
Pricing
AI receptionist cost for plumbers
One flat monthly price. No per-minute billing, no long contracts, cancel anytime. Every plan starts with a 7-day pilot on your real phone line — you pay $0 until day 8.
Most plumbers start here
Core
For a single-location plumbing company
Founding price, locked for 12 months. Returns to $499 when the founding window closes.
Your complete plumber AI receptionist. Answers calls 24/7, dispatches emergency crews, books service calls, collects job details, sends confirmations, and keeps everything on your dashboard.
Start my 7-day pilot- 24/7 answering on your real number*
- Emergency crew dispatch and routing
- Job type routing and intake
- Service call scheduling on your calendar
- Automated confirmation and reminder texts
- Drain and water heater intake flows
- Missed-call text-back within seconds
- Web chat + WhatsApp intake
- Full call transcript and job summary
- Live lead dashboard
For larger operations
Plus
For multi-location plumbing companies
Priced to your location count and call volume
Everything in Core — plus a direct handoff into ServiceTitan or Jobber, multiple service areas, custom intake scripts per service type, and a dedicated account manager.
Talk to us- Everything in Core, plus:
- Push to ServiceTitan or Jobber
- Multiple service areas & phone lines
- Custom intake scripts per service type
- API access + custom integrations
- Dedicated account manager
*Unlimited within fair use — a single-location plumber never reaches the threshold, and we never bill overages without telling you first.
How the 7-day pilot works
Book a 15-min call
We set Patrick up live on the call. You hear him handle an emergency plumbing call in real time.
We go live in 48 hours
Your number, your service types, your dispatch rules — our team configures everything.
Watch for 7 days
Every call, job type, dispatched crew, and booked appointment appears on your dashboard.
Decide on day 8
Keep going or cancel with one email. You pay nothing until you decide to stay.
Patrick vs. an in-house plumbing receptionist
See Patrick handle your calls.
On a free 15-minute call, we configure Patrick live with your number, your service types, and your dispatch rules. You watch him handle an emergency call in real time — then you decide.
Prefer to talk?(647) 800-9345- 7-day pilot, $0 until day 8
- Live in 48 hours
- ServiceTitan & Jobber ready
FAQ
FAQs
Will Patrick give plumbing advice or diagnose problems?
No. Patrick's role is to answer the call, capture the job details, and book the appointment or dispatch a crew. He never advises on repairs or diagnoses plumbing issues — that's your technician's job on arrival.
How does Patrick handle burst pipe or flooding emergencies?
Patrick immediately collects the property address, the nature of the emergency, and whether the water is shut off — then texts your on-call plumber with the full details and dispatches a crew. The caller gets a response within seconds.
Can Patrick handle different types of plumbing jobs?
Yes. Patrick identifies the service type from the conversation and switches scripts — emergency flooding gets dispatch questions, drain cleaning gets blockage details, water heater calls get equipment questions. Custom scripts per service are available on Plus.
How does service call scheduling work?
Patrick books directly on your calendar in real time. After booking, he sends the customer a confirmation text. Reminders go out automatically before the appointment.
Does Patrick integrate with ServiceTitan or Jobber?
Yes, on the Plus plan. Patrick pushes the complete job — type, address, contact info, and urgency notes — directly into ServiceTitan or Jobber. Additional integrations are available on your demo call.
Can Patrick handle multiple service areas?
Yes, on the Plus plan. Multiple service areas are managed under one roof, with calls routed to the right crew based on the job location.
What happens on a missed call?
Patrick sends an automated text to the caller within seconds — re-engaging the lead before they call the next plumber on their list.
How does Patrick handle commercial vs. residential calls?
Patrick identifies the property type from the conversation and asks the right questions for each — commercial jobs get building type and urgency questions; residential gets property address and homeowner details.
Is job data confidential and secure?
All intake data is encrypted in transit and at rest. Every call is logged with a full transcript. Access is role-controlled. You can export or delete any record on request.
How long does setup take?
About 48 hours from the demo call. Our team configures your service-type intake scripts, emergency dispatch rules, calendar connection, and CRM handoff. You don't write any scripts yourself.
Ready when you are
Ready to break up
with missed calls?
Patrick answers every plumbing call 24/7, dispatches emergency crews, books service calls, collects job details, and pushes everything to your CRM — before you even pick up the phone.
7-day pilot · Live in 48 hours · Keep your number · Cancel anytime