AI Receptionist for Law Firms
When someone is arrested at 2 a.m., rear-ended on the highway, or handed divorce papers, they pick up the phone. They call every firm on Google until someone answers. Patrick answers on the first ring, 24 hours a day — qualifies the case, clears the conflict, and books the consultation before the caller dials your competitor.
Try it yourself — free
Don't take our word for it. Talk to Patrick.
Call the demo line, talk in your browser, or open a chat. Patrick answers immediately, runs a real intake flow, and books a consultation — the same experience your callers get at 2 a.m. on a Saturday.
Dial from any phone. Tell Patrick you were in an accident — watch what he does next.
No phone, no install — click and speak from anywhere.
Chat in any language — no signup, opens right here.
The real problem
The case goes to the firm that picks up first.
When someone is arrested at 2 a.m., they don't wait until your office opens. They call every firm on the first page of Google. The first lawyer who answers gets the retainer. By morning, the case is gone. The same is true for the PI client calling from the ER, the spouse who was just served papers, or the business owner facing an injunction. Every unanswered call is a signed retainer your competitor is collecting right now.
The platform
The best AI receptionist service for law firms
Every feature was designed around the specific demands of legal intake: conflict-check requirements, case value qualification, after-hours emergencies, and the handoff to your case management software.
24/7 Legal Answering
Answers every call on the first ring — 2 a.m. DUI arrests, Friday-night accidents, same-day divorce papers. The call is never missed.
Conflict-Check Intake
Captures the opposing party's name, employer, and relationship before the consultation is booked — so your lawyer walks in ready to clear the conflict.
Case Value Scoring
For PI calls: asks about injury type, medical treatment, police report, and liability. Flags high-value cases immediately so nothing strong slips through unnoticed.
Practice Area Routing
Different intake flows for PI, criminal defence, family law, real estate, and business matters — routed by what the caller says, not a phone tree they press.
Criminal & Emergency Line
Handles DUI and arrest calls with urgency: collects charges, location, arresting agency, and immediately alerts your on-call criminal lawyer by text.
Statute of Limitations Flag
Asks the incident date on every PI and injury call. Flags cases approaching the limitation period so you never miss an urgent file.
Retainer E-Signature
Sends your retainer agreement by text right after booking. The client signs before the consultation — you start with a committed client, not a no-show.
AI Calendar Booking
Books consultations in real time, in any time zone. Automated reminders before the appointment cut no-shows without your team lifting a finger.
Web Chat & WhatsApp
Runs the same conflict-check and case-qualification intake on your website chat and WhatsApp — not just phone calls.
New vs. Existing Client Detection
Identifies returning clients and routes them to your client-services line — not back through new-client intake — so your team handles each appropriately.
Clio & MyCase Handoff
Pushes qualified client details, conflict-check notes, case facts, and intake summary directly into Clio Grow or MyCase — ready to open the matter. (Plus plan)
Live Warm Transfer
Passes urgent or high-value calls to your on-call lawyer right away — Patrick briefs them on the case before the call connects.
Also included: referral source tracking for bar compliance reporting, call recordings and transcripts for every interaction, missed-call text-back within seconds, and a live dashboard showing every lead, its case score, and response time.
How it works
AI receptionist for lawyers: from crisis call to signed retainer.
Crisis Captured
Patrick answers on the first ring, day or night. He recognises the urgency — accident from the ER, arrest at 2 a.m., papers served today — and responds with the right tone and intake flow.
Conflict Cleared + Case Valued
He collects the opposing party's details for your conflict check, scores the case by value and urgency, and flags anything approaching a limitation deadline.
Retainer Signed
He books the consultation and immediately sends your retainer agreement by text. The client signs before the meeting — you start with a committed client, not a maybe.
Matter Opened
The full intake — conflict-check notes, case facts, and signed retainer status — is pushed into Clio Grow or MyCase. Your lawyer opens the matter, not a blank file.
Patrick stops where your legal work begins. He wins you the client and files the brief. Your case management software runs the matter.
Every practice area
One AI. Every type of legal work.
Patrick uses a different intake script for each area of law — because a PI intake needs injury details and insurance info, a criminal intake needs charges and arresting agency, and a family law intake needs to handle a caller who may be distressed. He knows the difference.
Captures accident details, injury type, medical treatment, police report, and opposing party insurance — scored by case value before the consultation.
Handles arrest calls 24/7 with urgency. Collects charges, arresting agency, bail status, and court date — then alerts your on-call criminal lawyer by text.
Approaches divorce and custody callers with care. Collects the situation, assets involved, children, and urgency — without escalating an already emotional call.
Captures transaction type, closing timeline, parties, and any dispute details — so your real estate lawyer arrives briefed and ready.
Qualifies commercial disputes, incorporation, and contract matters by urgency and deal size before the consultation.
Handles estate planning and probate enquiries with sensitivity — including urgent calls from families managing a recent loss.
Pricing
AI Receptionist for Law Firms Pricing
One flat monthly price. No per-minute billing, no long contracts, cancel anytime. Every plan starts with a 7-day pilot on your real phone line — you pay $0 until day 8.
Most firms start here
Core
For a single-office law firm
Founding price, locked for 12 months. Returns to $499 when the founding window closes.
Your complete AI legal receptionist. Answers calls 24/7, runs conflict-check intake, scores case value, books consultations, sends retainer links, and keeps everything on your dashboard.
Start my 7-day pilot- 24/7 answering on your real number*
- Conflict-check intake on every call
- Case value scoring (PI, criminal, family)
- Statute of limitations flagging
- Practice area routing
- Consultation booking on your calendar
- Retainer e-signature link on booking
- Web chat + WhatsApp intake
- Full call transcript and case summary
- Live lead dashboard
For bigger firms
Plus
For multi-office firms or high-volume practices
Priced to your office count and call volume
Everything in Core — plus a direct handoff into Clio Grow or MyCase, multiple offices under one roof, custom intake scripts per practice area, and a dedicated account manager.
Talk to us- Everything in Core, plus:
- Push to Clio Grow or MyCase
- Multiple offices & phone lines
- Custom intake scripts per practice area
- API access + custom integrations
- Dedicated account manager
*Unlimited within fair use — a single-office firm never reaches the threshold, and we never bill overages without telling you first.
How the 7-day pilot works
Book a 15-min call
We set Patrick up live on the call. You hear him answer a legal intake question in real time.
We go live in 48 hours
Your number, your intake questions, your practice areas — our team configures everything.
Watch for 7 days
Every call, conflict check, case score, and booked consultation appears on your dashboard.
Decide on day 8
Keep going or cancel with one email. You pay nothing until you decide to stay.
Patrick vs. an in-house legal receptionist
See Patrick handle your firm's calls.
On a free 15-minute call, we configure Patrick live with your number, your practice areas, and your conflict-check questions. You watch him answer a legal intake call in real time — then you decide.
Prefer to talk?(647) 800-9345- 7-day pilot, $0 until day 8
- Live in 48 hours
- Clio & MyCase ready
FAQ
FAQs
Will Patrick give legal advice or create an attorney-client relationship?
No. Patrick's role is to answer the phone, run intake, and book the consultation. He never advises on a case, interprets law, or makes representations that could be construed as legal advice. The attorney-client relationship begins with your lawyer, not the receptionist.
How does conflict-check intake work exactly?
Before booking any consultation, Patrick asks for the opposing party's full name, their employer or company (if relevant), and their relationship to the caller. He delivers that information to your lawyer before the meeting. He does not run the conflict check — that stays with your firm — but he guarantees you always have what you need to run it.
Can it handle a 2 a.m. DUI arrest call?
Yes, and this is one of the strongest use cases. Patrick answers immediately, collects the charge, location, arresting agency, and bail status, and can send an instant text alert to your on-call criminal lawyer. The caller gets a response within seconds — not voicemail.
Does Patrick flag cases approaching the statute of limitations?
Yes. For PI and injury calls, Patrick asks the incident date during intake. If a case is within a configurable window of the limitation period, it is flagged as urgent on your dashboard and your team is notified immediately.
How does the retainer e-signature work?
Right after booking the consultation, Patrick sends the caller a link to your retainer agreement by SMS. The link uses your existing retainer template. When the client signs, you see it on your dashboard before the meeting. This step alone increases show rates significantly — a signed client has skin in the game.
Can different practice areas have different intake scripts?
Yes, and this is standard on both plans. A PI intake collects injury details and insurance; a criminal intake collects charges and arresting agency; a family intake approaches the caller with more care and asks different qualifying questions. Patrick detects the practice area from the conversation and switches scripts automatically.
Which case management systems does it integrate with?
Clio Grow and MyCase are supported on the Plus plan. Patrick pushes the qualified client profile, conflict-check notes, and intake summary directly into the matter intake flow. Additional integrations (PracticePanther, Cosmolex, Filevine) are available — ask on your demo call.
How does it handle existing clients calling in?
Patrick identifies returning callers and routes them to your client-services line or sends a message to your team, rather than putting them through new-client intake. The handoff is clean and the caller is not asked for information they have already provided.
Is intake data confidential and secure?
All intake data is encrypted in transit and at rest. Every interaction is logged with a full audit trail. Access is role-controlled so only authorised people on your team see client information. You can export or delete any record on request.
How long does setup take, and what does it involve?
About 48 hours from the demo call. Our team configures your practice-area intake scripts, conflict-check questions, calendar connection, and retainer link. We start the setup live on your demo call so you see it working immediately. You do not write any scripts or configure any software yourself.
Ready when you are
Ready to break up
with missed calls?
Patrick answers every call 24/7, runs conflict-check intake, scores case value, books the consultation, sends the retainer, and briefs your lawyer in Clio — before you even pick up the phone.
7-day pilot · Live in 48 hours · Keep your number · Cancel anytime